| S&C's goals are to create and operate growing, financially successful premier bowling businesses and to provide world class support. To meet these goals, S&C's comprehensive service package includes: |
| Accounting |
| S&C's accounting team handles the areas of accounts payable, taxes, licenses, general ledgers and P&L statements for all S&C centers. The friendly and experienced team monitors all accounting transactions, handles vendor relationships and works closely with the center staff to ensure accuracy and timely delivery of data and information. The motto is
"Good Information Leads to
Good Business Decisions." |
| Administration |
| S&C's administrative support system covers a broad area of managing the centers' business affairs. Maintaining the centers' main archive centrally, dealing with compliance issues, implementing and reinforcing company policies and procedures, assisting with vendor relations, setting up accounts, providing public notary services, are a few examples of areas, which are handled by S&C's dedicated administrative
professionals. |
| Cash Management
|
| A bowling center is a cash business. Strict policies and procedures have been implemented to ensure accuracy and security in the cash handling process. S&C's dedicated cash management team prepares daily, weekly and monthly cash status reports to allow proper planning, budgeting and preparing next year's business plan. |
| Development |
| S&C's goal is to stay competitive as an industry leader and to embrace change to provide its centers with world class support. It is important to S&C to respond quickly to industry changes and its centers' needs by developing new products and services. The development of business and service models, pricing strategies, food delivery concepts, tools and information systems are examples of successfully implemented components by S&C's development team. The motto is
"Innovation is the Key to Successful
Change." |
| Human Resources/Payroll Processing |
| The team of People First, Inc., a subsidiary of Schumacker & Company, provides S&C's and the centers' staff members with payroll processing and benefit administration services. |
| Industry Partnership Programs |
| All S&C centers are members of the Bowling Proprietor Association of America (BPAA) and Multi Unit Bowling Information Group (MUBIG). Membership in the BPAA offers benefits with various partnership program packages with industry leading vendors, who provide S&C centers with price discounts, high value marketing, the latest product innovations, education and free publicity. MUBIG provides its members with statistics and data covering the entire nation and Canada.
|
| Industry Updates |
| From the formation of the Contemporary Bowling Association (CBA) Task Force to
being a President of BPAA, Joe Schumacker has been the proprietor's voice for
the reorganization of the structures supporting
bowling. His contributions will have long term impact on how bowling will be organized in the future. Utilizing the information about the different bowling support structure and how bowling will change in the future, S&C and its centers have a clear competitive advantage which allows them to be successful and to drive the business in the right direction.
|
| Information & Technology
|
| Having up to date computer technology and superb technology support is very important to stay competitive in business. Installation of computer and network systems, the latest software packages, and monitoring the capacity and maintenance of the network server, customizing database programs, and much more. S&C's IT experts handle it all.
|
| Lease Management |
| S&C's dedicated team monitors the centers' lease agreements and contracts under consideration of their terms and expiration dates. In an equal effort from S&C and the centers, it is ensured that lease/contract terms and conditions are met on both sides involved in the lease agreement or contract.
|
| Legal Support |
| S&C works with a highly qualified team of lawyers and financial advisors, who assist S&C centers with all their legal needs.
|
| Marketing
|
| Sophisticated marketing concepts and procedures provide S&C centers with the support to be a marketing driven business. Whether it is the implementation of a database marketing program, the creation of promotional material, the timely supply of collateral marketing material, or the coordination of media events, S&C's marketing experts are standing by and asking, "How can we be creative for you?"
|
| Operations |
| The operation of a bowling center involves a wide range of procedures, policies, know-how and strong leadership. S&C's operational experts dedicate their time and efforts towards the issues of long-term and day-to-day operations of each S&C center. From implementing a center checklist to handling customer service concepts, S&C's operations team is ready to take action.
|
| Project Management |
| S&C's project management team is ready to take on every challenge in the business. From designing a state of the art sound & lights package to constructing a new bowling center - no job is too small or too big!
|
| Purchasing Coordination |
| Businesses make profit when operating expenses are lower than total revenue. While controlling and optimizing the expenses and forecasting the available cash, S&C assists its centers with all their purchases and expenditures.
|
| Statistics & Data Management |
| S&C is a strong supporter of statistics and data processing systems, because it is an important tool to assess the performance of the business. S&C provides reports on a daily, weekly, monthly and annual basis. This allows the leadership teams to analyze the business and to plan and execute accordingly. S&C converts its statistics from number reports into graphic reports to accommodate everyone's preference for analyzing data. The varieties and different displays of reports contribute to a broad understanding of the business across the board and throughout the organization.
|
| Training & Education |
| S&C's training program teaches all facets of the bowling business, from customer service training to certified food safety handling. A variety of leadership training packages is customized for each key position of staff in the bowling center to ensure the most possible success throughout the organization. Numerous in-house seminars and the participation in industry events and conventions give the S&C and center staff members the opportunity to in-depth-learning. The motto is
"Learning Leads to Achieving." |
